Do we have enough cash reserves for operational expenses for at least the next three months?

How can we ensure liquidity in our cash flow?

Should we consider getting a loan?

How can we rethink lost donor/sponsor revenue?

Is it insensitive to fundraise now or in the coming weeks?

  • What should we do about our upcoming gala or fundraising event?

What's the exit clause on our contract obligations?

How can we gain market share in a competitive ask for donations?

  • Online auctions?
  • Online AGM?
  • Online support, learning, coaching?

How does technology aid in cost savings?

How can technology encourage donor support?

How does working from home and other business processes change to reduce costs?

Should we accept our insurance coverage at face value?

Financial impact

Stay calm, get the facts and assess the situation with our checklist of questions to help direct the conversation among your management team and board of directors.

Key Questions for NPOs

Crisis Management Checklist

Workforce strategies

Do we have the technology to support working from home? (e.g. devices, email, remote meetings, collaboration)

Who qualifies for wage subsidies, and how will access be provided? What are the rules and timing?

How will we support mental health? (e.g. wellness programs, connecting and coaching with compassion)

How will we provide information to employees about financial debt/support?

How will we manage over capacity and increasing demand for our social agency services? (e.g. food banks, shelters)

Communication strategies

Do we have a communication strategy that helps internal and external stakeholders (i.e. employees, volunteers, donors, sponsors and local regulators) feel reassured and understand what our plans are?

Crisis management

What are the best strategies to maintain our investment portfolios, especially in the Education sector?

How will we manage new projects to support Healthcare mobilization (i.e. Pop-up Hospitals)?

What business process can we use to promote social distancing and virtual appointments?

What about our audit capabilities? Can we digitize our records to keep our audit moving forward?

Risk management

What's our assessed risk and mitigation strategies for cyber fraud? Should we perform a risk inventory or consider outside facilitation?

Tax implications

Can we extend our tax filing deadlines?

What should we file first? (GST rebates will help cashflow as the government pushes to release funds quickly)

Technology enablement

Are we in front or behind the digital transformation curve in comparison to others in our industry?

With 70% of the not-for-profit workforce being women, how do we empower this demographic?

How digitally mature are we to adapt to the cloud and remote working?

Is our data secure enough to be accessed from outside our bricks and mortar office?

Beyond the crisis

What does our back to work strategy look like?

How will the way we do business change because of COVID-19?

What technology or digital transformation do we need to engage in now that will also support future operations?

How BDO can help

Leverage our business continuity task force to help your not-for-profit organization emerge stronger during a crisis. We’re here to help.

Financial impact

How can we ensure liquidity in our cash flow?

Do we have enough cash reserves for operational expenses for at least the next three months?

Should we consider getting a loan?

How can we rethink lost donor/sponsor revenue?

Is it insensitive to fundraise now or in the coming weeks?

  • What should we do about our upcoming gala or fundraising event?

Workforce strategies

Communication strategies

Crisis management

Risk management

Tax implications

Technology enablement

Beyond the crisis

Do we have the technology to support working from home? (e.g. devices, email, remote meetings, collaboration)

Who qualifies for wage subsidies, and how will access be provided? What are the rules and timing?

How will we support mental health? (e.g. wellness programs, connecting and coaching with compassion)

How will we provide information to employees about financial debt/support?

How will we manage over capacity and increasing demand for our social agency services? (e.g. food banks, shelters)

What are the best strategies to maintain our investment portfolios, especially in the Education sector?

How will we manage new projects to support Healthcare mobilization (i.e. Pop-up Hospitals)?

What business process can we use to promote social distancing and virtual appointments?

What about our audit capabilities? Can we digitize our records to keep our audit moving forward?

What's our assessed risk and mitigation strategies for cyber fraud? Should we perform a risk inventory or consider outside facilitation?

Can we extend our tax filing deadlines?

What should we file first? (GST rebates will help cashflow as the government pushes to release funds quickly)

Are we in front or behind the digital transformation curve in comparison to others in our industry?

With 70% of the not-for-profit workforce being women, how do we empower this demographic?

How digitally mature are we to adapt to the cloud and remote working?

Is our data secure enough to be accessed from outside our bricks and mortar office?

What does our back to work strategy look like?

How will the way we do business change because of COVID-19?

What technology or digital transformation do we need to engage in now that will also support future operations?

What's the exit clause on our contract obligations?

How can we gain market share in a competitive ask for donations?

  • Online auctions?
  • Online AGM?
  • Online support, learning, coaching?

How does technology aid in cost savings?

How can technology encourage donor support?

How does working from home and other business processes change to reduce costs?

Should we accept our insurance coverage at face value?

Do we have a communication strategy that helps internal and external stakeholders (i.e. employees, volunteers, donors, sponsors and local regulators) feel reassured and understand what our plans are?

Crisis Management Checklist

Key Questions for NPOs

Stay calm, get the facts and assess the situation with our checklist of questions to help direct the conversation among your management team and board of directors.

How BDO can help

Leverage our business continuity task force to help your not-for-profit organization emerge stronger during a crisis. We’re here to help.

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