As the grocery sector becomes more competitive and new disruptors enter the market, customer experience is now one of the biggest differentiators.
Digital is changing every aspect of our lives, including how we shop and do business.
Independent and mid-market grocers in Canada are facing big changes — and big challenges — on multiple fronts.
Technology
Customers
Competition
Regulations &
Global Opportunities
How can grocers protect and grow their business?
Digital transformation is not just for the big players. It has the potential to help you:
Grow revenue and improve margins
Improve customer engagement and loyalty
Compete more effectively and reach new markets
Increase efficiency and manage/reduce operational costs
BDO’s digital transformation services
Canada’s grocery industry is undergoing a revolution. It’s vital to make a long-term plan for growth and digitally reimagine your business — or risk getting left behind.
We can help retailers grow and transform through:
Digital and business strategy development
Identifying and prioritizing opportunities
Assessing and managing risks
Implementing digital solutions
Our approach to digital transformation is scalable for mid-market and independent grocers:
Digital Business Strategy
Digital Processes
Digital Change
Digital Security
Grocery retail is on the verge of a fundamental shift.
E-commerce may be an emerging business model, but customer expectations are relentless and ever increasing. Grocers of all sizes must embrace digital transformation to remain competitive and relevant.
BDO’s extensive understanding of the grocery industry and digital best practices can help business owners achieve their goals, such as:
1
2
3
4
For more information:
BOB MCMAHON
National Retail & Consumer Business Leader
905-272-7818
bmcmahon@bdo.ca
ERIC MATUSIAK
National Retail Leader
905-283-4625 ematusiak@bdo.ca
KYLE HULME
National Leader of Digital Strategy
416-815-3017 kyhulme@bdo.ca
As the grocery sector becomes more competitive and new disruptors enter the market, customer experience is now one of the biggest differentiators.
Many grocers are unclear on how to counteract disruption, citing resources, expertise and skills, scalability, and lack of direction as obstacles.
Digital is changing every aspect of our lives, including how we shop and do business.
Independent and mid-market grocers in Canada are facing big changes — and big challenges — on multiple fronts.
Customers
Technology
Competition
Regulations &
Global Opportunities
How can grocers protect and grow their business?
Digital transformation is not just for the big players. It has the potential to help you:
Grow revenue and improve margins
Improve customer engagement and loyalty
Compete more effectively and reach new markets
Increase efficiency and manage/reduce operational costs
BDO’s digital transformation services
Canada’s grocery industry is undergoing a revolution. It’s vital to make a long-term plan for growth and digitally reimagine your business — or risk getting left behind.
We can help retailers grow and transform through:
Digital and business strategy development
Identifying and prioritizing opportunities
Assessing and managing risks
Implementing digital solutions
Our approach to digital transformation is scalable for mid-market and independent grocers:
Digital Business Strategy
Digital Processes
Digital Change
Digital Security
Grocery retail is on the verge of a fundamental shift.
E-commerce may be an emerging business model, but customer expectations are relentless and ever increasing. Grocers of all sizes must embrace digital transformation to remain competitive and relevant.
BDO’s extensive understanding of the grocery industry and digital best practices can help business owners achieve their goals, such as:
1
2
3
4
For more information:
BOB MCMAHON
National Retail & Consumer Business Leader
905-272-7818
bmcmahon@bdo.ca
ERIC MATUSIAK
National Retail Leader
905-283-4625 ematusiak@bdo.ca
KYLE HULME
National Leader of Digital Strategy
416-815-3017 kyhulme@bdo.ca