Digital transformation
services for retailers
Adapting your business
for today's world of retail
Digital
World
Human
World

As retail becomes more competitive and new disruptors enter the market, customer experience is now one of the biggest differentiators.

Many retailers are unclear on how to counteract
disruption, citing resources, expertise and skills, scalability, and lack of direction as obstacles.

Digital is changing every aspect of our lives, including how we shop and do business. 

Independent and mid-market retailers in Canada are facing big changes — and big challenges — on multiple fronts.

Technology

Customers

Competition

Regulations &
Global Opportunities

How can retailers protect and grow their business?

Digital transformation is not just for the big players. It has the potential to help you:

Grow revenue and improve margins

Improve customer engagement and loyalty

Compete more effectively and reach new markets

Increase efficiency and manage/reduce operational costs

BDO’s digital transformation services

Canada’s retail industry is undergoing a revolution. It’s vital to make a long-term plan for growth and digitally reimagine your business — or risk getting left behind.

We can help retailers grow and transform through:

Digital and business strategy development

Identifying and prioritizing opportunities

Assessing and managing risks

Implementing digital solutions

Our approach to digital transformation is scalable for mid-market and independent retailers across multiple subsectors:

Digital Business Strategy

Digital Processes

Digital Change

Digital Security

Retail is undergoing a fundamental shift. Customer expectations are relentless and ever increasing. Retailers of all sizes must embrace digital transformation to remain competitive and relevant.

BDO’s extensive understanding of the retail industry and digital best practices can help retailers achieve their goals, such as:

1

2

3

4

For more information:

BOB MCMAHON
National Retail & Consumer Business Leader
905-272-7818
bmcmahon@bdo.ca

ERIC MATUSIAK
National Retail Leader
905-283-4625 ematusiak@bdo.ca


KYLE HULME
National Leader of Digital Strategy
416-815-3017 kyhulme@bdo.ca


Digital transformation
services for retailers
Adapting your business
for today's world of retail
Digital
World
Human
World

As retail becomes more competitive and new disruptors enter the market, customer experience is now one of the biggest differentiators.

Many retailers are unclear on how to counteract
disruption, citing resources, expertise and skills, scalability, and lack of direction as obstacles.

Digital is changing every aspect of our lives, including how we shop and do business. 

Independent and mid-market retailers in Canada are facing big changes — and big challenges — on multiple fronts.

Customers

Technology

Competition

Regulations &
Global Opportunities

How can retailers protect and grow their business?

Digital transformation is not just for the big players. It has the potential to help you:

Grow revenue and improve margins

Improve customer engagement and loyalty

Compete more effectively and reach new markets

Increase efficiency and manage/reduce operational costs

BDO’s digital transformation services

Canada’s retail industry is undergoing a revolution. It’s vital to make a long-term plan for growth and digitally reimagine your business — or risk getting left behind.

We can help retailers grow and transform through:

Digital and business strategy development

Identifying and prioritizing opportunities

Assessing and managing risks

Implementing digital solutions

Our approach to digital transformation is scalable for mid-market and independent retailers across multiple subsectors:

Digital Business Strategy

Digital Processes

Digital Change

Digital Security

Retail is undergoing a fundamental shift. Customer expectations are relentless and ever increasing. Retailers of all sizes must embrace digital transformation to remain competitive and relevant.

BDO’s extensive understanding of the retail industry and digital best practices can help retailers achieve their goals, such as:

1

2

3

4

For more information:

BOB MCMAHON
National Retail & Consumer Business Leader
905-272-7818
bmcmahon@bdo.ca

ERIC MATUSIAK
National Retail Leader
905-283-4625 ematusiak@bdo.ca


KYLE HULME
National Leader of Digital Strategy
416-815-3017 kyhulme@bdo.ca